Human Factors E-Learning (MatNeo)

This entry-level e-learning programme will provide members with the fundamental knowledge and skills for Human Factors in health and care.

Learning objectives:

• What ‘human factors’ is and how the study of it applies to healthcare

• The different types of error that commonly occur

• The performance limiting influences of human physiology

• How people make decisions, and why they may make bad decisions

• What situational awareness is and why a loss of it is problematic in healthcare environments

• Why communication errors can arise and how they can be overcome